Massive layoffs at Uber: 500 employees were terminated from their operations in LATAM

The measure, which is part of its integration process, aims to optimize its management and focuses mainly on customer support areas.

Internal changes continue at Uber, amid the integration of businesses with Cornershop LATAM.

However, this plan is part of a regional adjustment, as Uber decided to terminate approximately 500 professionals in all LATAM.

“Cornershop is now Uber Eats”.

With that message, the era of Cornershop came to an end, the app that was launched in Chile in 2015 with the promise of ‘making life easier for Chileans,’ helping them with their day-to-day shopping.

Instead of going in person to the mall, the supermarket, or any store they needed, users could buy from the comfort of their home through a varied list of stores, pharmacies, and retail outlets, quickly and conveniently.

But the ‘first unicorn of Chile’—which with its rapid growth expanded to Mexico, Peru, Colombia, Brazil, Costa Rica, Canada, and the United States—came to an end, not only in Chile but throughout Latin America, after Uber Eats acquired it for US$1.4 billion

During yesterday’s session, the US-based company activated a layoff plan that affected approximately 200 collaborators, all of them originating from Cornershop in the customer support area.

“As part of Uber’s ongoing efforts to optimize our operation, we have carefully evaluated the User Support service in the Supermarkets and Retail business line,” the company stated.

And added: “Unfortunately, this process entails the difficult decision to reduce the size of this team. While this adjustment does not affect users or the quality of support we provide for their Supermarkets and Retail orders, it will impact talented professionals who will be transferred to other positions internally or will have to leave the company.”

“We have devoted a lot of time and effort to ensure that those affected by the changes have support during the transition. Therefore, each of them will receive a personalized compensation and benefits package,” the company stated